We know how to collect your debts in the commercial environment. We understand the complexities that can exist in commercial finance and have a dedicated team that are experts in assessing commercial debts and determine what debt collection process will deliver the most favourable result. We understand the importance of any guarantees and security that may be in place, and the importance of relevant searches that assist in the recovery of your debts.
We offer debt collection services at all stages of the collection cycle and are committed to working with our clients to provide value added solutions customised to their requirements.
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Our company goal is to maximise the amount of money we collect on behalf of our clients. We work with our clients to understand their objectives and provide debt collection services at agreed points in the debt collection cycle to ensure the best possible outcome for our clients. Where appropriate we provide a consultative approach in the design of our clients debt collection cycle which can provide additional insight and likely results from certain actions. We understand that each of our clients internal resources for debt collection is different and can be a determining factor in the design of a debt collection cycle and consequently how an outsourced solution can best fit. Whether it is from Day 1 or at the write off of the bad debt for collection, we seek to fit into these requirements.
All staff at LCollect are required to undergo quarterly testing in relation to not only debt collection compliance in accordance with the ACCC and ASIC Debt Collection Guidelines but also in accordance with the Privacy Act 1988. With our free 24/7 Client Online Access you have the peace of mind that we are acting not only in your best interests but also within the law. Our free Client Online Access has been developed to help you in not only monitoring your debts but also providing a multitude of reports that assist you in reporting to your Management team as to our progress and results.
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