Who we Help
Credit Facilities Debt Collection
Credit facility debt collection deals with the collection of Credit Card debts (for both the consumer credit industry and commercial finance industry) as well as debt collection on business overdraft facilities.
In the consumer credit space, these facilities are typically unsecured with a much higher risk to financiers and require prompt collection action with proven processes and procedures that deliver results.
We review each credit facility in the commercial space to apply the most effective collection process. We quickly assess whether the account is secured or unsecured and what guarantees may be in place that can assist with the collections of your debt. From this assessment we can then apply the most effective process to the account that delivers the best collection result.
We Can Assist You With |
 Demand Notices (including to guarantors). |
| Default Notices (consumer credit facilities). |
| Telephone demands and negotiations. |
| Repossession and sale of any security that may be held. |
| Court proceedings (in conjunction with Collection Law Partners). |
| A fully outsourced collection team. |
| Contingent / Commission based debt collection at a time you decide is most effective in your collection cycle |
| Debt purchase |
| Bankruptcy proceedings |
We want to maximise your return of funds. Our approach is one of true partnership. We take the time to understand your requirements and brand to customise a debt collections process that is aligned with your requirements whilst maximising your return. Before incurring any additional costs (such as court enforcement action) we make a commercial assessment of the account to determine the likelihood that the action will yield a positive result. We only make recommendations to proceed where a positive result is likely.
Compliance
LCollect offers all clients access to our 24/7 Client Online Access. This gives you the peace of mind that we are not only acting in your best interests but also within the law. We are committed to compliance and ensure that all staff undergo regular quarterly testing to ensure continued compliance with the ACCC and ASIC Debt Collection Guidelines and the Privacy Act 1988.
Card Collection Service
With a network of licensed commercial agents Australia-wide we have the facility to arrange collection of cancelled card facilities. Our network of agents are covered by our own Professional Indemnity and Public Liability Insurance giving you peace of mind.
Find Out More
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Australian Credit Licence #430659
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